Privacy Policy

Volano Fashion Group AB, reg.no 559243-2974. Hereinafter (“Volano Fashion Group,” “we,” “us” or “our”) will process your personal data when you are visiting and using the services provided at Francisvolano.com. Our Privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from Francisvolano.com. Volano Fashion Group is responsible for the personal data you supply us with and also for ensuring that your data is processed in accordance with the EU data protection regulation GDPR.

By using this site, you represent that you are at least the age of majority in your state or province of residence or you have given us your consent to allow any of your minor dependents to use this site.

 

We use the data that we collect generally to fulfill any orders placed through Francisvolano.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this data to communicate with you and provide you with information or advertising relating to our products, services and campaigns.

 

These parties may not use information about you for any purpose other than to provide services for which they are contracted to. We use Google Analytics to help us learn about who visits our site and other relavent information. We would never sell, rent or in other way harm your personal information.

 

Volano Fashion Group places great importance on the safe handling of your data. For anyone who handles and processes personal data, it is important to ensure that the data is protected and handled in a sensitive manner. If you provide us with your credit card information, the information is encrypted and all payments are handled by third party services, we do not 

store any credit card numbers.

Information is stored no longer than necessary. This means that data is deleted as soon as it has expired or is no longer necessary for analysis or direct marketing, or the purposes for which it was initially collected. You are responsible for ensuring that the information we process about you is correct. If you find that your information is incorrect, incomplete, irrelevant or has been collected on an illegal basis, you may request that it be corrected or deleted. We may disclose your personal information if we are required by law to do so or if you violate our General terms. 

The Swedish data protection agency is responsible for monitoring the application of the law.  If you believe that any data processed is in violation of applicable regulations, you should report this to us as soon as possible. You are also able to file a complaint with the Swedish data protection agency.

Some cookies are vital in order for the website to function properly. The cookies keep track of your settings and make your shopping experience more convenient.

Cookies are also used to collect usage data such as duration of session, pages viewed, if a transaction was made or demographic data such as origin, gender and age. This information is used for analytical purposes and enables us to create the best shopping experience for you. The cookies we use do not collect any information that can be used to track or identify individuals.  You can disable any already stored cookies by changing your browser settings in order to prevent cookies from being used. Keep in mind that these settings may stop our website from functioning properly.